Privacy Policy

Effective Date: October 15, 2024

This Privacy Policy outlines how Crafting Therapy (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, book services, or otherwise engage with our massage therapy practice located in Denver, Colorado.

1. Information We Collect

We collect personal information that you voluntarily provide to us when booking an appointment, submitting a form, or contacting us through our website. This information may include:

Personal Identifiers: Name, phone number, email address, and mailing address.
Appointment Information: Booking details, preferred services, and any special requests.
Health Information: In certain cases, we may collect health-related information necessary to provide you with safe and effective massage therapy services.
Payment Information: Credit card details or payment information for the purpose of processing transactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To schedule and confirm appointments, provide massage therapy services, and respond to your inquiries.
For Communication: To send appointment confirmations, reminders, updates about our services, and marketing communications (if you have opted in).
To Improve Our Services: To understand customer preferences and feedback to improve our offerings.
To Process Payments: To facilitate secure payment transactions for services rendered.
Legal Compliance: To comply with legal obligations, such as record-keeping requirements related to health and safety.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as appointment scheduling, payment processing, or email communications. These providers are bound by confidentiality agreements and cannot use your information for any other purposes.
Legal Requirements: We may disclose your information if required by law, court order, or other governmental authorities.

4. Data Security

We take reasonable precautions to protect your personal information. This includes using industry-standard security measures such as encryption for online payments and secure storage of any personal or health-related data.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

Access Your Information: Request details of the personal information we hold about you.
Correct Your Information: Correct any inaccurate or incomplete information.
Delete Your Information: Request that we delete your personal information, subject to certain legal or contractual obligations.
Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

6. Cookies and Website Usage

Our website may use cookies to enhance user experience. Cookies are small files stored on your browser that help us understand how visitors use our site. You can adjust your browser settings to refuse cookies, but this may limit some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before sharing your information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Crafting Therapy
3570 E 12th Ave.
Denver, CO 80206
(720) 772-8275
lamendez25a@gmail.com

By using our website or booking services, you agree to the terms of this Privacy Policy.